Last Updated: March 2026

These Terms govern your purchase of and participation in events organised by Book Club Travel Club. Please read them carefully before booking. By making a booking or payment, you agree to be bound by these Terms. If you have any questions, please contact us before booking.

1. Nature of the Service

1.1  Book Club Travel Club provides a standalone event coordination and guided tour service for themed book club experiences in selected European locations. The fee you pay covers:

• Coordination of a group book club meeting (typically a dinner at a pre-booked restaurant); and
• A guided walking tour of key literary locations related to the featured book, conducted by us or an appointed local guide.

1.2  Confirmation by legal advice: We have received written legal advice confirming that our service does not constitute a ‘package’ or ‘linked travel arrangement’ under the Package Travel and Linked Travel Arrangements Regulations 2018. This is because:

• Both elements of our service (the group dinner and the guided walking tour) are ‘other tourist services’ within the same category under the Regulations. A package requires the combination of two different types of travel service.
• Our events are delivered within a single day (typically under 24 hours) and do not include overnight accommodation.
• We do not provide, bundle, or arrange transport, accommodation, flights, or any other travel element as part of our fee.

1.3  Accommodation recommendations: We may provide links or recommendations to third-party accommodation providers (e.g., Booking.com, individual hotels). These are independent suggestions only. Any booking of accommodation is made directly between you and the third-party provider, under their own terms and conditions. We do not arrange, process, or hold responsibility for any accommodation booking.

1.4  Flights and personal travel: Flights, transfers, travel insurance, visas, and all other personal arrangements remain your sole responsibility. We are not an ATOL-protected operator and do not sell flight-inclusive arrangements.

1.5  Affiliate links: Our website and materials may contain affiliate links to third-party products and services. We may receive a small commission if you book via these links, at no additional cost to you. All affiliate relationships are clearly identified. The presence of an affiliate link does not constitute an endorsement of the product or service beyond our stated recommendation.

2. Your Statutory Rights

2.1  Nothing in these Terms affects your statutory rights as a consumer under UK law, including your rights under the Consumer Rights Act 2015. Our services will be performed with reasonable care and skill.

2.2  As your booking is for a specific event on a specified date, the 14-day statutory cooling-off right under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 does not apply to this booking. Your contractual cancellation rights are set out in Clause 5 below.

3. Booking and Payment

3.1  Bookings are made via our website and are confirmed only upon receipt of full payment (or an agreed deposit) and our written confirmation email.

3.2  The price quoted is per person and includes only the services listed in the event description. All prices are in GBP and are inclusive of any applicable VAT. 

3.3  VAT status: We are not currently VAT registered.

3.4  Payment is processed securely via our payment provider. We do not store your card details. You are responsible for any transaction fees charged by your bank or card provider.

3.5  Deposits: Where a deposit option is available, the remaining balance will be due no later than 60 days before the event start date. Failure to pay the balance by this date may result in cancellation of your booking (subject to the cancellation terms in Clause 5).

4. Cancellation and Refunds by You

4.1  You may cancel your booking at any time by notifying us in writing by email to hello@bookclubtravelclub.com

4.2  The following cancellation charges apply, calculated from the date we receive your written cancellation notice:

• More than 60 days before the event start date: full refund, less a £50 administration fee.
• 59 to 31 days before: 50% of the total fee is retained; 50% refunded.
• 30 days or fewer before the event start date: no refund. The full fee is retained.

4.3  These cancellation charges apply regardless of the reason for cancellation, including changes in personal circumstances, health issues (other than those noted below), or travel disruption.

4.4  If you are prevented from attending due to a serious medical emergency directly affecting you or an immediate family member, and you are able to provide reasonable supporting documentation, we will consider requests for partial credit (not refund) at our discretion. This does not constitute a contractual entitlement.

4.5  We strongly recommend that you purchase comprehensive travel insurance that includes cancellation cover from the date of booking, as our cancellation fees apply in full from 30 days before the event.

4.6  Transferring your place: Subject to availability and with our written agreement, you may transfer your booking to another person. You and the transferee are jointly responsible for ensuring the transferee meets all participation requirements. An administration fee of £25 applies to transfers.

5. Changes to Your Booking

5.1  If you wish to change any aspect of your booking (for example, transferring to a different event date), please contact us in writing as early as possible. We will try to accommodate changes where possible, subject to availability and an administration fee of £25 per change.

5.2  Where a requested change results in a higher price, you will be asked to pay the difference. Where it results in a lower price, we will refund the difference less the administration fee.

6. Cancellation, Changes or Alterations by Us

6.1  We reserve the right to cancel or significantly alter an event in the following circumstances:

• Unavoidable and extraordinary circumstances arise, including but not limited to: serious adverse weather, public health restrictions, venue or restaurant closure, unavailability of the guide, or force majeure events.

6.2  In the event of cancellation by us, we will: (a) offer a full refund of the fee you have paid to us; or (b) where possible, offer to transfer you to an equivalent future event, subject to availability and your agreement.

6.3  We will not be liable for any consequential losses you incur as a result of our cancellation, including non-refundable flights, accommodation costs, or other travel expenses. 

6.4  Minor changes (for example, a restaurant substitution, a minor itinerary adjustment, or a change of local guide) do not constitute a significant alteration and do not entitle you to cancel or claim compensation.

7. Your Responsibilities and Participation

7.1  You must be at least 18 years of age to attend

7.2  Fitness to participate: Our walking tours are typically 2 to 4 hours in duration, conducted at a moderate pace, and may include uneven surfaces, cobblestones, and some inclines. You must ensure you are physically capable of participating. If you have any concerns about your ability to participate, please contact us before booking.

7.3  Disclosure of requirements: You must inform us in writing at the time of booking (or as soon as possible thereafter) of any:

• Mobility limitations or disability that may affect your participation;
• Medical conditions relevant to participation in a walking tour or group dining event;
• Dietary requirements, food allergies, or intolerances relevant to the restaurant booking.

7.4  Reasonable adjustments: We are committed to making our events as accessible as possible and will make reasonable adjustments in accordance with our obligations under the Equality Act 2010. We will discuss options with you in advance where adjustments are needed. Where a requested adjustment is not reasonably practicable, we will inform you clearly so that you can make an informed decision about whether to proceed with your booking.

7.5  We reserve the right to exclude any participant from the event, without refund, if their behaviour: (a) endangers the safety or wellbeing of others; (b) significantly disrupts the group; (c) violates local laws or regulations; or (d) breaches any venue or restaurant rules.

7.6  You agree to follow reasonable instructions from the guide and venue or restaurant staff during the event.

8. Photography and Media

8.1  We may take photographs or short video recordings during our events for use in our marketing materials, website, and social media channels.

8.2  By attending our event, you consent to being photographed or filmed as part of a group. If you would prefer not to appear in any marketing materials, please notify us in writing before the event and we will make every effort to exclude you from any images used. This preference will not affect your participation in the event.

8.3  We will not use any image or footage in a way that is misleading, demeaning, or that identifies you by name without your specific consent.

8.4  You must not take photographs or recordings of other participants and share them publicly without the consent of the individuals concerned.

9. Liability and Insurance

9.1  We accept liability for direct losses caused by our negligence or breach of these Terms in providing the event coordination and guided tour services.

9.2  Our total liability to you, whether in contract, tort, or otherwise, is limited to the amount you paid us for the relevant event, except where such limitation is not permitted by law (for example, in cases of death or personal injury caused by our negligence).

9.3  We are not liable for:

• Personal injury, loss, or damage arising from your own actions or omissions;
• Acts or omissions of third-party providers, including restaurants, local guides, hotels, transport operators, or any other supplier not directly employed by us;
• Events beyond our reasonable control (force majeure);
• Any costs, losses, or damages arising from your independent travel arrangements, including flights, accommodation, or transfers.

9.4  We strongly advise you to purchase comprehensive travel insurance before booking, covering: trip cancellation, medical expenses abroad, personal belongings, and participation in walking tours.

10. Digital Itineraries (Downloadable Products)

10.1  Our digital itineraries are sold as downloadable products via our website.

10.2  By completing your purchase and reading the acknowledgement at checkout, you confirm that: (a) you consent to the immediate delivery of the digital content; and (b) you understand that by doing so you lose your 14-day right to cancel under the Consumer Contracts Regulations 2013 once the download has commenced.

10.3  If a technical fault prevents you from accessing your download, please contact us and we will arrange re-delivery promptly.

10.4  Digital itineraries are for your personal use only. You may not reproduce, redistribute, or sell any part of the itinerary content without our written permission.

11. Data Protection

11.1  We process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Please see our Privacy Policy at 

bookclubtravelclub.com/privacy-policy for full details of how we collect, use, and protect your data.

12. Complaints and Alternative Dispute Resolution

12.1  If you have a complaint about our services, please notify us in writing within 28 days of the event end date, with as much detail as possible. We will acknowledge your complaint within 5 working days and provide a full written response within 28 days.

12.2  We will always try to resolve complaints directly and informally in the first instance. If we are unable to reach a resolution, you may refer the matter to a certified Alternative Dispute Resolution (ADR) provider.

12.3  We are not currently signed up to an ADR scheme. If you remain dissatisfied following our complaints process, you retain the right to seek resolution through the UK courts.

12.4  The European Commission’s Online Dispute Resolution (ODR) platform is available at: ec.europa.eu/consumers/odr. This may be relevant if you are based in the EU.

13. Governing Law and Jurisdiction

13.1  These Terms are governed by and construed in accordance with the laws of England and Wales.

13.2  For customers based in the United Kingdom: any disputes arising under or in connection with these Terms shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.

13.3  For customers based in the European Union: nothing in these Terms affects your right as an EU consumer to bring proceedings before the courts of the country in which you are habitually resident, in accordance with applicable EU consumer protection law.

14. Changes to These Terms

14.1  We may update these Terms from time to time. The version in force at the date of your booking applies to that booking. We will publish the current version on our website.

14.2  Any significant changes to these Terms will be communicated to customers with existing bookings by email.